Showing posts with label Microsoft support. Show all posts
Showing posts with label Microsoft support. Show all posts

Wednesday, January 15, 2014

Microsoft Offers Support For Surface Pro Tablet Until 2017

Recently, it was announced that Microsoft would be supporting the Surface Pro tablet until July 2017. This means that Microsoft would be supporting the Surface Pro tablet for almost four and a half years more after its launch. Surface RT, which was the previous version, was packed with productivity potential, and was launched in 2012 to limited success. Microsoft has also promised to provide support for Surface RT until 2017.

Microsoft, which claims to provide four years of extensive support for Surface Pro, offers services such as hardware repair. It would be absolutely free for the users during the warranty period, and would have to pay after that period. Microsoft support also includes making available parts and replacement units for the tablet. Another service provided by the software giant during the four-year period is telephone-based support. It has been found that Microsoft always supports consumer-grade software for a maximum period of five years. The business software and operating systems however, do get support over another five-year span, which is known as the extended support, giving a total of ten years.

According to sources, Microsoft would be offering assistance for Windows 8 Pro for a total of 10 years. This means that Microsoft support would be provided for five years as mainstream support and the remaining five years as extended support. The former comprises of non-security bug fixes as well as regular updates on the Surface tablet, while vulnerability patches will be offered in both. This means that the Windows 8 Pro's mainstream support ends Jan 2018, and extended support would be available until Jan, 2023.

Although Microsoft has mentioned clearly the availability of the support for the Surface tablets and the Windows 8 Pro versions, it has not yet said about the availability of support for Windows RT, which is the limited version of Windows used in the Surface RT tablet. It has been observed that Apple also supports its devices for short time frames. iOS 6, which Apple launched last September, is not compatible to run on the 2010 iPad. This simply means that Apple would drop the iPad 2 from support before the middle of this year.

Hence, the latest announcement from Microsoft seems to be pleasing news for most of the Surface tablet users. For more information, check Microsoft’s official website.

Tuesday, September 3, 2013

How To Fix Windows Rundll Error


You might have seen plenty of .dll (Dynamic Link Library) files in every application folder on your Windows computer. These are used to store common pieces of application logic that can be accessed from multiple applications.

Windows uses the rundll32.exe application to launch functionality stored in shared .dll files. This executable is a valid part of Windows and any damage to this executable can cause problems to your computer. Usually the rundll32.exe error in Windows occurs when the computer is infected with a malware or a virus.

Sometimes, removing the infection can fix the issue or you may perform Windows repair to troubleshoot the problem. The following Microsoft Support guidelines will help you fix the rundll32.exe error on your system.

Instructions

  • You need to start Windows in Safe Mode. To get into Safe Mode, restart your computer and press the F8 key repeatedly until you get the Advanced Boot Options screen. Now select Windows Safe Mode With No Networking using the arrow keys on your keyboard. Then press the Enter key.
  • Once your system loads in Safe Mode, perform a full system scan using your antivirus and antispyware program that you have installed on your computer. This will detect any or all virus and spyware infections on your computer. 
  • Follow the onscreen instructions as provided by the antivirus program and delete the virus infections found by the software. Once the infections are removed, restart your computer. If this fixes the issue, you need not proceed to the next step. 
  • If you still get a rundll32 error message, it probably means that your Windows rundll32.exe file is corrupt. If that is the case, then you must perform a Windows Repair Installation.
  • In order to repair Windows, insert the Windows Installation CD into the computer CD drive. Now restart your computer and press any key when prompted to boot from CD.
  • You will get the Welcome to Setup screen on the Windows Installation wizard. You need to press the Enter key to select Setup Windows XP.
  • From the list of options, select the Windows Installation that you want to repair. To perform the repair, press the R key. You will be required to press the F8 key to accept the Microsoft licensing agreement.
  • Windows will now try to repair the errors and reinstall missing and corrupted files, including the corrupt rundll32.exe file. When you perform Windows repair, your data and other files remain intact. So there is no risk of losing your data. 
  • After the repair is completed, restart your computer. 

You should now have fixed the rundll32 error. If this doesn’t fix the problem, contact Microsoft Support Center and get advanced support.

Monday, April 29, 2013

Guidelines to Update Security Token in Windows Group


If you are a new user to a group in Windows, you will not be able to access application and network resources, associated with that particular group immediately. This is because the security token of that group has not been updated for you. Well, here in this post, I have come up with some simple instructions that will help you resolve this issue within a matter of few minutes.

Instructions from Microsoft Support Team

Start the process by logging into the domain controller that the user has logged onto using the incorrect security token.
Now, you need to go to the Windows “Start” menu located on the left side bottom corner of your computer screen and then click on the icon that is labeled as “Run.”
Next up, in the search field of the Run utility, you need to type in the text “cmd” and then hit the “OK” button.
After that, you need to open the Microsoft LDP Support Tool and enter the text “ldp” when prompted and hit the “Enter” key on your keyboard.
Then, in the LDP application window, you need to click on the “Connections” and then select the “Connect” button. This will open up the “Servers” box.
You need to mention the server that needs modification. Enter the domain name that holds the group membership cache and click the “OK” button.
Choose the “Bind” option from the connection menu in the LDP application window. This will open up the “User” box.
Type in the administrator account and password in the space provided. Then, enter the text “Administrator” in the “User” box and click on the “OK” button.
Once you do that, you need to open the “Browse” menu in the LDP application window and then select the “Modify” option. This will open up the “Attribute” window.
In the Attribute window, you need to enter the text “updatecachedmemberships” and type “1” into the “Value” box.
Following which you need to select the check box next to “Extended” in the LDP application window and press the “Run” button. An updated security token will be provided to all the group members. As such, they do not have to reboot the domain controller or user’s system.
Follow these instructions if you want to update the Windows security token without a reboot. For further assistance on this, please get in touch with the Microsoft support team. Adios!

Wednesday, February 13, 2013

Tutorial To Resolve Update Problems In A Vista Computer


Installing Windows updates can sometimes lead to various Microsoft problems. Here are some guidelines that you can follow to resolve the update problems in a Vista computer.
Instructions to follow
First of all, click on the “Start” button located in the lower left corner of your Windows desktop screen, in order to launch the Start Menu. Go to the “All Programs” section in order to view the list of programs that are installed on the system. Click on the “Windows Update” button, and then choose the “Change Settings” option that is displayed in the box.
Check whether you have previously set the option to “Never check for updates”. If that is the case, turn on the Windows Updates, by choosing any other option displayed in the box.
Make sure that you have accepted the Microsoft Software License Terms. Click on the “Start” button displayed in the bottom left corner of your screen and then click on the “All Programs” option in the Start Menu. Select the “Windows Update” option from the list of programs, and check whether any error messages are displayed on the screen. If the error message shown is regarding the license terms, click on the “Try Again” button and then accept the terms of license.
Click on the “Start” button once again and then select the “Computer” option. Move the cursor toward each hard drive partition, and then right click on them. Choose the “Properties” option and then check the amount of free and used space displayed on the screen. Since you will want to store the updates to a folder in the “C:”drive, it will be enough if you check the amount of free space in the “C:” drive only. If the amount of free space available is very low, remove those files that are unnecessary and unwanted. Try to reinstall the updates again in your computer. If the issue was due to lack of free space available in the computer, you will now see that it has been resolved.
Make sure that you do not lose the internet connection while trying to install the updates in your computer. Check whether there are updates available and then try to reinstall those updates that you were not able to install the previous time.
Follow these instructions from the Microsoft support team in order to resolve some common Microsoft problems in computers, which are related to the Windows updates.

Wednesday, January 2, 2013

Patching Up Your Microsoft Outlook To Show Correct Updates


Recurring meeting feature in the Microsoft Outlook is programmed to buzz up the user about a particular activity or an event. This attractive feature developed and designed by the Microsoft research crew comes with an option to alter the dates of a particular meeting. A user does have all the authority in the Microsoft Outlook, with which he can either set up one meeting along with other recurring meetings or he can keep a tab on all the recurring meetings that are already fixed. Once an appointment or a meeting has been triggered, it will be automatically displayed on the other user’s calendar if they are tagged in the schedule. Normally, this program isn’t prone to errors, but rarely it may end up with some Outlook errors. Fortunately these errors can be patched up without any complications.
Instructions from the Outlook team
Fixing a Single Meeting in a Series
Bring on the Microsoft Office Outlook program and access the "Calendar" tab from the "Mailbox" menu.
Pick out a day in a week and select a particular recurring meeting that has been already scheduled.
Now tag along the "Open this occurrence" tab.
Opt for the initial drop down list from the "Start time" and pick out the exact date fixed for the meeting.
Go for the "Save and Close" tab that lies on top of the existing window and hit on the "Send Update" after inviting the group of people required.
Fixing All Meetings in a Series
Commence the Microsoft Office Outlook program and opt for the "Calendar" tab enclosed inside the "Mailbox".
Pick out a particular recurring appointment from the enlisted meetings in the Outlook calendar by double clicking on it.
Go for the tab portrayed as "Open the series".
Pick out the "Recurrence" tab that’s placed on top of the existing window.
Mark on the box that is placed adjacent to the date of the appointment.
If a tick mark lies beside a wrong date, just update it by double clicking on the box.
Hit on the "OK" before triggering the "Save and Close" option in order to wind up the process and send invites to recipients and go for the "Send Update" when done.
Hope you like the article.For further information regarding the Outlook problems, get to the Microsoft support crew. Thanks for reading the same.